Privacy Policy

01. Introduction

This Privacy Policy describes how we collect, use, store and protect your personal data when you use our website https://salesforceitaliaconsulting.it (hereinafter, "Site"). The processing of personal data takes place in accordance with EU Regulation 2016/679 (GDPR) and current Italian legislation.

02. Data Controller

The Data Controller of personal data is:

SIC S.r.l.

Bastioni di Porta Nuova, 21

20121 MILAN (IT)

info@salesforceitaliaconsulting.it

P. +39 02.97130689

03. Type of Data Collected

We may collect the following types of personal data:

Browsing data: IP address, browser type, device used and other technical data collected automatically when you use the Site.
Data provided voluntarily: First name, last name, email, telephone number and other data provided via contact, registration or registration forms.
Cookie data: Information collected through cookies and similar technologies (see our Cookie Policy https://salesforceitaliaconsulting.it/cookies).

04. Purposes of Processing and Legal Basis

Your personal data is processed for the following purposes:

Performance of the contract: To provide you with the services you have requested (e.g., account registration, order management).
Legal obligations: To comply with regulatory or tax obligations.
Legitimate interests: To improve the Site, prevent fraud, or ensure security.
Consensus: For marketing, sending newsletters or personalizing the experience (where necessary).

05. Data Retention

Personal data will be kept for the time necessary to fulfill the purposes for which they were collected:

Contract data: Stored for the duration of the relationship and thereafter for as long as required by law (e.g. tax obligations).
Marketing data: Retained until you withdraw your consent.
Technical data: Stored for up to 12 months.

06. Processing methods

The processing of personal data is carried out using electronic and manual tools, in compliance with the principles of correctness, lawfulness and transparency. We take appropriate technical and organizational measures to protect your data against unauthorized access, loss or destruction.

07. Data Sharing

Your personal data may be shared with:

Service providers: Companies that support us in operating the Site, data processing or marketing (e.g. hosting providers, email platforms)).
Competent authorities: In case of legal obligations or requests from public bodies.
Third parties: Only with your explicit consent.

08. Rights of the Data Subject

Under the GDPR, you have the following rights:

Right of way: You can request a copy of your personal data.
Right to rectification: You can request correction of inaccurate or incomplete data.
Right to erasure: You can request the deletion of your personal data, unless we are legally obliged to do so.
Right to object: You can object to the processing of your data for legitimate reasons.
Right to portability: You can receive your data in a structured and readable format.
Right to lodge a complaint: You can lodge a complaint with the supervisory authority (in Italy: Garante per la Protezione dei Dati Personali).

To exercise your rights, please contact us at the email address: info@salesforceitaliaconsulting.it.

09. International Transfers

If your data is transferred outside of the European Economic Area (EEA), we ensure that the transfer is made in accordance with the GDPR, using standard contractual clauses or other recognized protection mechanisms.

10. Cookies and Similar Technologies

We use cookies to improve the user experience, analyze traffic, and personalize content. For more information, please see our Cookie Policy: https://salesforceitaliaconsulting.it/cookies.

11. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an indication of the date of update.

Last update 01.01.2025

12. Contacts

If you have any questions about this Privacy Policy, you can contact us: